W.R. Case & Sons Cutlery is a 123-year old company selling products that are quite traditional, yet the brand is renowned for being historically cool across the decades.
For more than 35 years, Ed Jessup, founder of Brandr Studio, has been keeper of the W.R. Case brand. He’s led the strategies and creative messaging that’ve helped this purveyor of knives founded in the late 1800s be relevant well into the digital age.
How have Jessup and his staff of creative marketers accomplished this pretty amazing feat? Here are five approaches that you can learn from and apply to your own brand.
Marketing Is Infused into Business Planning & Product Development.
Jessup makes sure Case never puts a product on the market that isn’t viable and doesn’t support the root system of the company. In other words, marketing is never an afterthought; it holds a place at “the big table” where decisions that guide the business are made every day.
The “Be True to Your Roots” Principle Runs the Company.
For the Case brand, there’s never been an identity crisis in nearly 125 years in business. Through changing times, Case has always been true to itself in terms of both product offering and brand identity. As a result, customers have been immensely loyal year after year, across three centuries.
Connecting with Customers is Always Top Priority.
Jessup and his team employ the latest communications strategies to reach customers. Believing that a brand stays historically important by maintaining relationships with customers, Case embraces the most modern approaches to be a relevant voice in the digital, social and mobile market.
Marketing’s Goals Are to Build Brand Loyalty and Sell Product—In That Order.
Customers buy the brand as much as they buy the product. That’s why everything Jessup does is driven by the priority of building the equity of the Case brand; he knows that measurable sales will follow. This mindset keeps every promotion and campaign on target.
Long Term Perspective Pays Off in the Here and Now.
When the W.R. Case brand was born, nobody could’ve predicted it would be successful into the 21st century. Yet the company has always functioned under the presumption that Case would last. Marketing and branding decisions are made not for quick, short-lived results but for long term success.
Ready to strengthen your brand? Ed Jessup and the creative minds behind W.R. Case are available to work with you. Contact Brandr Studio today!
brandrstudio.com - (865) 694-1063 - eric@brandrstudio.com




